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Privacy Policy

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This privacy policy explains how Terra Golfia, operated by M2G HOLDING (PTY) LTD, collects, uses and protects personal data from users of its website www.terragolfia.com .

Data Controller

Personal Data Collected

When you use our website or book a trip, we may collect the following information:

Name, surname, email address, phone number Information related to your booking request Browsing data (IP address, browser, pages visited) Data from cookies and analytics tools Google Analytics

Purposes of Data Collection

Your data is used to:

Respond to your information or quotation requests Manage your bookings and trip follow-up Send commercial communications if prior consent is provided Improve our services and user experience Comply with legal obligations billing, accounting

Legal Basis for Processing

Your consent forms, newsletter Performance of a contract confirmed booking Legitimate interest of Terra Golfia service optimisation and analytics Compliance with legal obligations accounting and tax retention

Data Recipients

Your data may be shared with:

The Terra Golfia team Our technical service providers hosting, email platform, forms Our travel partners hotels, golf clubs, transport companies, guides, only when necessary to organise your trip No data is sold or rented to third parties.

Data Retention Period

3 years for prospects who did not book 5 to 10 years for clients, depending on accounting and tax obligations Cookies are kept for a maximum of 13 months.

Data Security

We implement all necessary measures to protect your data:

HTTPS encryption and secure storage Regular backups Access restricted to authorised personnel only Collaboration exclusively with GDPR and POPIA compliant service providers

Your Rights

In accordance with applicable regulations GDPR for EU residents and POPIA in South Africa, you have the following rights:

Right of access, rectification and deletion Right to object or restrict processing Right to data portability Right to withdraw consent at any time

The site uses cookies to:

Measure website traffic with Google Analytics Improve navigation and display Personalise some content or offers

You can manage your cookie preferences at any time through your browser settings.

International Data Transfer

As our servers are located in South Africa, your data may be transferred outside the European Union. We ensure that these transfers guarantee a level of protection equivalent to European standards.

Complaints

If you have concerns or disputes related to your personal data:

EU residents: CNIL – www.cnil.fr South Africa residents: Information Regulator – www.inforegulator.org.za

Legal Notice

Terms and Conditions of Sale

Cookie Policy

Accessibility Statement